At GuptAgarwal LLP, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward refund policy to ensure your peace of mind:

1. Eligibility for Refunds:

• We accept returns for a refund within 3 days from the date of delivery.
• To be eligible for a refund, items must be unused, unwashed, and in the same condition as received, with all original tags attached.

2. How to Initiate a Refund:

• Please contact our customer service team at info@airandbrother.com to initiate a return request.
• Provide your order number, the item(s) you wish to return, and the reason for the return.

3. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product).
• We recommend using a trackable shipping method for returns to ensure the items reach us safely.

4. Refund Processing:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed back to the original payment method used for the purchase within 7 Working days.

5. Exchanges:

• We currently do not offer exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate, including covering return shipping costs.

7. Refund Exceptions:

• Items marked as final sale or clearance may not be eligible for returns or refunds unless they are damaged or defective.
• Refunds are issued for the purchase price of the item(s) returned; shipping charges are non-refundable unless the return is due to our error.

8. Contact Us:

• If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at info@airanbrother.com.

Thank you for shopping at GuptAgarwal LLP. We appreciate your business and strive to make your shopping experience enjoyable and hassle-free.

GuptAgarwal LLP – Your Satisfaction, Our Guarantee